Shipping Policy

Thank you for shopping with Bisra at https://bisraus.com.
This Shipping Policy explains how we process and deliver orders within the United States.

1. ORDER PROCESSING TIME

  • Orders are processed in 1 business day (excluding weekends and holidays).

  • During high-demand periods, processing times may be extended.

  • You will receive a confirmation email once your order has shipped.

2. SHIPPING METHODS & DELIVERY TIMES

We ship via trusted carriers such as:

  • USPS

  • UPS

  • FedEx

Estimated delivery times:

  • Standard Delivery: 3–7 business days

  • Expedited Delivery: 1–3 business days

Delivery times are estimates and are not guaranteed.

3. SHIPPING RATES

  • In USA free shipping

    For Internationa shipping, outside of the USA
    Shipping costs are calculated at checkout based on:

    Order weight

    Package dimensions

4. SHIPPING AREAS

We currently ship within the United States.

For international shipping inquiries, please contact:
📧 support@bisraus.com

5. ORDER TRACKING

Once your order ships, you will receive a tracking number via email.
Tracking updates are provided directly by the shipping carrier.

6. SHIPPING DELAYS

Bisra is not responsible for delays caused by:

  • Carrier issues

  • Weather conditions

  • Customs delays

  • Incorrect shipping addresses

  • Force majeure events

7. INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information.

If an order is returned due to an incorrect or incomplete address:

  • The customer may be responsible for re-shipping fees.

8. LOST OR DAMAGED PACKAGES

If your package is lost or arrives damaged:

  • Contact us within 7 days of delivery

  • Provide photos (if damaged)

  • We will assist in filing a carrier claim

Risk of loss transfers to the customer once the package is handed to the carrier.

9. AUTOMOTIVE PARTS NOTICE

Customers are responsible for verifying vehicle compatibility before purchase.

Bisra is not responsible for delays or costs related to incorrect part selection.

Professional installation is recommended.

10. CONTACT INFORMATION

Company Name: Bisra
Website: https://bisraus.com